At Cook Nest Co., we are committed to ensuring your order arrives safely, quickly, and in excellent condition. Please review our shipping policy below.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days after your order is placed.

Processing takes place Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping to the United States

We currently ship to all addresses within the United States.

At this time, we do not offer international shipping.

Estimated delivery time is 7–12 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or periods of high order volume.

Free Shipping

We proudly offer FREE Standard Shipping on all U.S. orders with no minimum purchase required.

Order Cut-Off Time

Orders placed before 5:00 PM CST on business days will begin processing the same day.

Orders placed after 5:00 PM CST will begin processing on the next business day.

Shipping Carriers

To provide the fastest and most reliable delivery service, we work with trusted shipping partners including:

• USPS
• UPS
• FedEx
• UniUni

The carrier is selected based on your shipping address, package size, and delivery availability.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

Please allow up to 24 hours for tracking information to become available on the carrier's website.

Shipping Address

Please carefully verify your shipping address before placing your order.

Cook Nest Co. is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the order.

Damaged, Lost, or Missing Packages

If your package arrives damaged or you believe your shipment has been lost or is missing, please contact us within 48 hours of the expected delivery date.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged item(s) (if applicable)
• Photos of the packaging
• A brief description of the issue

Our support team will investigate and work toward a satisfactory resolution.

Returns

For information about returning an item, please visit our Return & Refund Policy page.

Contact Us

If you have any questions regarding shipping, please contact us.

Cook Nest Co.

📧 Email: cooknestcoo@gmail.com

📞 Phone: (929) 392-1031

📍 Address:
313 E 51st St
Brooklyn, NY 11203
United States

🕒 Business Hours:
Monday – Friday
9:00 AM – 5:00 PM CST

We aim to respond to all shipping-related inquiries within 24–48 business hours.